At Regime, customer satisfaction is our highest priority, as we strive to deliver the utmost quality. All our pieces are hand-crafted with the most unique and authentic materials, devoting attention to details and maximum sophistication.
For questions and exchange, please email us directly at us at firstname.lastname@example.org
Regime items are handcrafted in our studio in New York City. All sales are final Regime does not offer refunds. Returns are valid within 14 days of purchase and can be used for exchanges or credit. Regime will not exchange or credit any returned purchase that is deemed worn or damaged. Regime will provide a replacement for any defective merchandise that is returned within 30 days of purchase with a valid receipt present.
Please make note of the error or specific defects, and include your name and address for reference. Items must be securely packed, and packages must be shipped back to us using a trackable method (such as UPS or Fed-Ex). Please be sure to keep the Return Tracking Number for your protection, items should be insured for their full value.
We offer lifetime warranty covering repairs or replacements including related costs. That means whatever happens to your necklace, ring, bracelet or accessories we will fix it for you